ab77c Privacy Policy — How We Protect and Handle Your Data

1 Information We Collect

ab77c collects personal data from you in several ways: directly when you register an account or interact with the platform, automatically through your use of the site, and occasionally from third-party verification partners engaged for identity and payment checks. The categories of data we collect are described below.

Registration and Account Data

When you create an ab77c account, we collect the following information that you provide voluntarily:

• Full legal name as it appears on your government-issued identification document
• Date of birth (used for age verification to confirm you are 18 years of age or older)
• Residential address, including city, district, and postcode
• Mobile phone number registered in Bangladesh
• Email address
• Username and encrypted password
• Preferred currency (Bangladeshi Taka, BDT)

Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) obligations, you may be asked to provide documentary evidence including scanned copies or photographs of your National ID card, passport, or driving licence, as well as proof of address and proof of payment method ownership. These documents are processed securely and used solely for the purpose of verifying your identity and complying with our responsible gaming and fraud prevention commitments.

Financial and Transaction Data

We record all deposit and withdrawal transactions associated with your account, including transaction amounts in BDT, timestamps, payment method identifiers (such as your bKash or Nagad mobile number), and transaction reference numbers. We do not store full bank card numbers or mobile banking PINs — these are handled directly by your payment provider.

Usage and Behavioural Data

We automatically collect certain technical and behavioural data when you access the ab77c platform, including:

• IP address and approximate geolocation derived from it
• Device type, operating system, and browser version
• Pages visited, features used, and time spent on the platform
• Betting and gaming activity, including bet history, game session data, and wagering patterns
• Login timestamps and session duration

2 How We Use Your Information

ab77c processes your personal data only where a lawful basis exists for doing so. The primary purposes for which we use your data are set out below, together with the corresponding lawful basis for each processing activity.

Marketing Communications

If you have opted in to receive promotional communications from ab77c, we may send you information about bonuses, promotions, seasonal offers (such as those timed around the Bangladesh Premier League, Eid, or Pohela Boishakh), and new features. You may withdraw your consent to receive marketing messages at any time by contacting our support team at [email protected] or by using the unsubscribe mechanism included in any marketing email.

3 Cookies and Tracking Technologies

The ab77c platform uses cookies and similar tracking technologies (including local storage, session storage, and web beacons) to operate core platform functionality, remember your preferences, and analyse how players interact with the site. This section explains what types of cookies we use and for what purposes.

Strictly Necessary Cookies

These cookies are essential for the platform to function correctly. They include session authentication tokens that keep you logged in during your visit, security cookies that help protect against cross-site request forgery, and load-balancing cookies that ensure stable platform performance. Strictly necessary cookies cannot be disabled without impairing core platform functionality.

Functional Cookies

Functional cookies remember your preferences and settings, such as your language preference and display options, so you do not need to reconfigure them on each visit. These cookies improve convenience but are not strictly required for the platform to operate.

Analytical Cookies

We use analytical cookies to understand how players navigate and use the ab77c platform. The data collected through these cookies is aggregated and used to identify areas for improvement, measure the performance of new features, and optimise the overall user experience. Analytical cookies do not identify you personally.

Managing Your Cookie Preferences

Most web browsers allow you to control cookies through their settings. You can typically configure your browser to refuse all cookies, to alert you when a cookie is set, or to delete cookies that have already been stored. Please note that disabling certain cookies may affect your ability to use some features of the ab77c platform. Refer to your browser's help documentation for guidance on managing cookie settings.

4 Sharing and Disclosure of Data

ab77c does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

Payment Service Providers

To process your deposits and withdrawals, we share relevant transaction data with your chosen payment service provider, such as bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, or City Bank. The data shared is limited to what is required to execute the transaction. Each payment provider operates under their own privacy policy and data protection framework.

Identity Verification Partners

Where we engage third-party KYC verification services to assist with identity and age verification, we share the documents and personal details you submit for that purpose. These partners are contractually prohibited from using your data for any purpose other than the verification service they are engaged to provide.

Game Software Providers

The ab77c casino and betting platform integrates games and sports data feeds from third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive limited technical session data to render their games correctly within the ab77c environment. They do not receive your full personal profile.

Legal and Regulatory Disclosure

ab77c may be required to disclose your personal data to law enforcement agencies, regulatory bodies, or courts if we receive a valid legal request or if we are under a legal obligation to do so. We will notify you of any such disclosure request to the extent permitted by law before complying, unless prohibited from doing so by the terms of the request.

Business Transfers

In the event that ab77c undergoes a merger, acquisition, or sale of all or part of its business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material change to this Privacy Policy that results from it.

5 Data Retention and Storage

ab77c retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with applicable legal obligations, and to resolve disputes or enforce our agreements. We do not retain data beyond the period required for these purposes.

Active Account Data

While your ab77c account remains active, we retain all account registration data, transaction history, and gaming records associated with it. This data is necessary for the ongoing operation of your account, the processing of your transactions, and the fulfilment of our responsible gaming monitoring obligations.

Post-Closure Retention

Following the closure of your account — whether at your request or initiated by ab77c — we retain certain categories of data for the following minimum periods:

• Identity and KYC documents: retained for a minimum of five years from account closure to satisfy anti-money laundering and fraud prevention obligations.
• Financial transaction records: retained for a minimum of five years to satisfy financial record-keeping requirements.
• Responsible gaming records (including self-exclusion history): retained for a minimum of five years to prevent re-registration during an active exclusion period.
• General account data and correspondence: retained for a minimum of two years for dispute resolution and audit purposes.

After the applicable retention period has elapsed, your data will be securely deleted from our systems or anonymised in a manner that prevents its association with any identifiable individual.

Data Storage Location

Your personal data is stored on secure servers. ab77c takes all reasonable technical and organisational precautions to prevent unauthorised access, alteration, disclosure, or destruction of your personal data. Where data is processed by third-party service providers, those providers are required to implement equivalent security standards.

6 Your Privacy Rights

As a player on the ab77c platform, you hold a number of rights in relation to the personal data we process about you. ab77c is committed to honouring these rights in a timely and transparent manner. To exercise any of the rights described below, please contact us at [email protected] with the subject line "Privacy Rights Request" and a description of the right you wish to exercise.

Right of Access

You have the right to request confirmation of whether ab77c holds personal data about you and, if so, to receive a copy of that data together with information about how it is being processed. We will respond to a valid access request within 30 days of receipt.

Right to Rectification

If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You can update basic account information directly through your account settings, or submit a correction request to the support team for data that cannot be edited directly.

Right to Erasure

You may request the deletion of your personal data in certain circumstances, including where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent for consent-based processing. Please note that the right to erasure is not absolute — we may be required to retain certain data to comply with legal obligations, even after receiving a valid erasure request. We will inform you clearly of any data that cannot be deleted and the reason why.

Right to Restriction of Processing

You have the right to request that we restrict the processing of your personal data in certain defined circumstances, such as where you contest the accuracy of the data we hold or where you have objected to processing and the outcome of that objection is pending determination.

Right to Object

Where we rely on legitimate interests as the lawful basis for a processing activity, you have the right to object to that processing on grounds relating to your particular situation. We will cease the processing unless we can demonstrate compelling legitimate grounds for continuing that override your interests, rights, and freedoms.

Right to Withdraw Consent

Where ab77c processes your data on the basis of your consent (such as for marketing communications), you have the right to withdraw that consent at any time without detriment. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

7 Security Measures We Apply

ab77c treats the security of your personal data as a fundamental obligation. We implement a multi-layered approach to data security that combines technical controls, organisational policies, and staff training to minimise the risk of unauthorised access, data breaches, or misuse of personal information.

Technical Security Controls

• All data in transit between your browser and our servers is protected using Transport Layer Security (TLS 1.2 or higher).
• Sensitive data stored in our systems, including identity documents and financial records, is encrypted at rest using AES-256 encryption.
• Passwords are stored in hashed form using a strong one-way hashing algorithm; they are never stored in plain text.
• Our platform infrastructure is protected by firewalls, intrusion detection systems, and regular penetration testing.
• Access to production systems containing personal data is restricted to authorised personnel and is protected by multi-factor authentication.

Organisational Security Measures

• Access to personal data within the ab77c organisation follows a strict need-to-know principle. Staff members are granted access only to the data required to perform their specific job function.
• All staff with access to personal data receive data protection training as part of their onboarding and on a recurring annual basis.
• We maintain an internal data incident response procedure to ensure that any potential data breach is identified, contained, and notified to affected individuals promptly.

Your Role in Account Security

While we take extensive measures to protect your data on our end, the security of your account also depends on the steps you take to protect your login credentials. You should use a strong, unique password for your ab77c account, avoid sharing your credentials with anyone, and contact [email protected] immediately if you suspect that your account has been compromised. ab77c staff will never ask you for your password under any circumstances.

8 Privacy Queries and Contact

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way ab77c processes your personal data, you are encouraged to contact us directly. Our team is committed to addressing privacy-related enquiries promptly and transparently.

You can reach the ab77c privacy team by email at [email protected]. Please include "Privacy Enquiry" in the subject line of your message to ensure it is directed to the appropriate team. We aim to acknowledge all privacy enquiries within 48 hours and to provide a full response within 30 calendar days.

Changes to This Privacy Policy

ab77c reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable legal requirements, or improvements to our platform. When a material change is made, we will notify registered players via their registered email address and display a prominent notice on the platform for a reasonable period following the change.

The date on which this Privacy Policy was last updated is shown at the top of this document. We encourage you to review this policy periodically to stay informed about how ab77c protects and uses your personal data. Your continued use of the ab77c platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms.